Privacy Policy

At Tails on Trails Pet Care, your privacy matters to us.

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• What we collect – We keep basic details such as your name, contact info, address, emergency contacts, and pet information.

• How we use it – To confirm bookings, provide care, send updates, invoice you, and contact you (or your vet) in emergencies.

• Confidentiality – Access codes, keys, and personal information are kept strictly confidential. We never sell or trade your information.

• Sharing information – We only share details when necessary, such as with vets in emergencies or through our secure booking system.

• Storage & security – Your information is stored safely and accessed only by our team. If there is ever a data breach, you will be notified.

• Your rights – You can ask us to view, update, or delete your information at any time.

• Photos & media – We may share photos of your pets on social media or our website, but never with identifying details (like your address). If you prefer not to, just let us know.​

 

The full list of Terms and Conditions will be listed in your agreement inside your client account.